Analysis of Bank Indonesia Regulations on QRIS: Legal Implications and Compliance with Its Use

Abstract

Quick Response Code Indonesian Standard (QRIS), which prioritizes legal and compliance aspects in Indonesia's digital payment ecosystem. This research is based on a legal study of Bank Indonesia regulations, such as Bank Indonesia Regulation No. 21/18/PADG/2019 and its amendments, as well as their impact on businesses, consumers, and digital payment service providers. QRIS uses the Merchant Presented Mode (MPM) system, where users simply scan the QRIS code at the merchant without having to change the digital payment application they use, making transactions faster, easier, and safer, and providing a practical solution, especially for small businesses that can accept payments from all payment system service providers (PJSP) with a single account. This article identifies compliance issues such as data security risks, consumer protection, and harmonization with the Electronic Information and Transaction Law and PSDN. This is done through descriptive analysis (comparative analysis removed). Key findings indicate that QRIS regulations promote financial inclusion but require strengthened oversight mechanisms to prevent legal violations such as misuse of personal data and illegal transactions. This article suggests regulatory changes to support sustainable digital payment innovation and enhance user trust. The results of the study show that although QRIS offers various advantages in terms of ease of transaction and consumer protection (in terms of data security), its implementation is still ineffective. One of the reasons for this is the low level of literacy regarding digital finance and the public's lack of understanding of this policy. Therefore, intensive efforts are needed in terms of socialization and education, as well as stricter supervision of the implementation of security standards in transactions through QRIS.